Why to upgrade from ITIL v3 to ITIL 4? & what are the key differences?

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ITIL 4 MPT Discontinuation >> ITIL v3 is EoL by 30th September 2022


Discontinuation date for MPT exam (English)
has been extended until 30 September 2022.
NOTE:
Last day that MPT candidates can sit for their exam in English
(whether standard or resit)

Benefits of upskilling to ITIL 4
For professionals
  • Help you develop essential skills for the digital era, stay competitive and relevant
  • Provide you with strategic and practical knowledge on running and managing successful IT-enabled services of the future
  • Boost your digital career with a globally recognized certification
  • Will elevate your career
  • Modules can be tailored based on career aspirations
Benefits of adopting and adapting ITIL 4
For organizations
  • Puts service management in a strategic context, a holistic approach to governance and management of digital services
  • Co-create value across entire organization
  • Better integration of service management capabilities into an effective system
  • Enhance existing processes via flexible ITIL 4 practices and thrive in the digital era
  • Combine modern approaches to software development and management with digital service management
  • Planning or undergoing a digital transformation, faster organizational transition
  • Improve service management capabilities or develop new ones
  • Improve relationships with customers, and overall customer and user experience
  • Achieve sustainability objectives
  • Become more effective service providers
  • Compete in the modern digital economy with an experienced ITIL 4 team


How to transition to ITIL 4?

ITIL V3 FOUNDATION

Due to the structure of ITIL 4 Foundation, there will not be a transition module at the Foundation level. If a candidate has taken only ITIL v3 Foundation, then the recommended approach is to take ITIL 4 Foundation to be able to transition to the new scheme. There is a large amount of new material in the ITIL 4 Foundation therefore a single exam is required to assess end- learners knowledge of the new ITIL 4 Foundation guidance.  

ITIL V3 INTERMEDIATE

End-learners holding a low number of credits beyond Foundation to take ITIL 4 Foundation and a further module in their preferred area of interest, becoming either an ITIL Specialist, Strategist or Leader.

If a candidate has no intention of pursuing the ITIL Managing Professional designation, there are still options to be offered among the ITIL Specialist modules and/or ITIL Strategist module. The recommended route for these candidates would be to take the most relevant module in their area of practice/interest. This will enable candidates to show that their ITIL designation is current and also to gain a deep-dive into a particular specialism related to their field.

If candidates chose to take the ITIL Strategist module, they would also have the benefit of this being a universal module that is relevant to both ITIL Managing Professional and ITIL Strategic Leadership streams.

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