Certified Asset Management Professional This two-day course was built to provide information on each of the IAITAM Best Practice Library's 12 Key Process Areas (KPAs), the roles and responsibilities that affect an ITAM Program, core functional areas, KPA indicators, strategic positioning. There will be a focus on how ITAM can be brought into other frameworks such as ITSM, with insight into how they work together in the most efficient way, thus producing a greater ROI for an organization’s IT portfolio.

Course overview

About this course

This two-day course was built to provide information on each of the IAITAM Best Practice Library's 12 Key Process Areas (KPAs), the roles and responsibilities that affect an ITAM Program, core functional areas, KPA indicators, strategic positioning. There will be a focus on how ITAM can be brought into other frameworks such as ITSM, with insight into how they work together in the most efficient way, thus producing a greater ROI for an organization’s IT portfolio.

Audience profile

This is an entry level course, with the anticipation that all who attend will have some basic knowledge of the IT Asset Management industry.

After course completion:

• Insight into managing responsibilities and tasks in support of the CITAM
• Training on developing, implementing and promoting policies, processes and procedures for an ITAM program
• Strategic direction to the creation and maintenance of an e‑ecitve Vendor Management Program
• Increased awareness of Asset Management and the ability to ensure all parties understand and adhere to the legal requirements when using IT assets
• Empowerment and support to all assigned Asset Management personnel
• Thought leadership between ITAM and ITSM disciplines