- Course overview
- Course details
Course overview
About Course
The 2 days course will help participants in learning the types of communication, the importance of listening skills, especially the SIER model in listening.
The course will also help in improving one’s vocabulary, communication skills and there styles. The participants will also learn how to avoid mistakes while communicating, in building self confidence, on having the right body language and also the business card etiquette.
Course details
Day 1
Module 1
- Types of Communication – 1 way and 2 way
- Types of Communication questions
- Importance of Listening skills
- Using Listening checks
- The SIER model in Listening
- Verbal communication
- How to improve one’s vocabulary
- How to improve one’s Communication skills
- Communication styles
- Rapport building in Communication
- How to improve English Speaking skills
- Examination to check understanding of the training
Day 2
Module 2
- Interpersonal Communication
- Telephone Communication
- Email Communication
- Assertive Communication
- Public speaking and Presentation skills
- Mistakes to avoid while Communicating
- Building self Confidence
- Having the right body Language
- Business card Etiquette
- Examination to check understanding of the training
Enquiry
Course : Business Communication
Enquiry
request for : Business Communication
