• Course overview
  • Course details
  • Prerequisites

Course overview

About this course

Learn how to drive adoption of Microsoft Copilot for Microsoft 365 using the user enablement framework to create and implement a robust adoption plan.

Audience Profile

Before attending this course, students should have:

  • Get started with Copilot for Microsoft 365 - Training | Microsoft Learn

Course details

Module 1: Explore user enablement strategies for adopting Copilot for Microsoft 365

  • Describe the importance of user enablement.
  • Describe the three-part approach to becoming AI-powered with Copilot for Microsoft 365.
  • Describe the People First strategy and its three key principles.
  • Describe the Copilot for Microsoft 365 user enablement framework.
  • Discover insights from an organization who adopted Copilot for Microsoft 365 to transform their
    business

Module 2: Envision a successful adoption of Copilot for Microsoft 365

  • Understand the key roles needed to assemble the appropriate user enablement team.
  • Create an AI council.
  • Define a user experience strategy.
  • Identify and prioritize scenarios.
  • Establish success measures and reporting plan.
  • Assess your organization's readiness.

Module 3: Onboard and empower your employees to use Copilot for Microsoft 365
efficiently

  • Establish a Copilot for Microsoft 365 Center of Excellence
  • Build a Champion and an Early Adopters Programs
  • Build an engagement strategy
  • Build a training strategy
  • Describe rapid enablement training

Module 4: Drive value and maximize the impact of Copilot for Microsoft 365 within your
organization

  • Gather feedback from users through listening sessions.
  • Track end user adoption through distribution of surveys.
  • Review and track Copilot usage in the Microsoft Copilot Dashboard in the Microsoft 365 admin
    center.
  • Conduct monthly service health reviews.
  • Encourage ongoing engagement of Copilot for Microsoft 365.

Module 5: Extend and optimize Copilot for Microsoft 365 in your organization

  • Describe the three-part strategy to enhance Copilot for Microsoft 365.
  • Design scenarios using the Modern Collaboration Architecture framework.
  • Describe how Copilot Studio helps you customize Copilot for Microsoft 365.

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Prerequisites

None

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